What can we help you with?
< All Topics
Print

Sapphire Posh Full Setup User Guide

UpdatedAugust 21, 2025
Step-by-step instructions for assembly, iPad installation, LCD setup, and direct printing. Watch the walkthrough or follow the sections below.
Model: Helio Posh
Estimated setup: 10–15 min
Skill level: Easy

1. Assembly

  1. Unpack the Helio Posh
    • Open the travel case and remove the foam insert.
    • Remove the base plate and place it with the rubber feet facing down.
  2. Assemble the Column
    • Remove the LCD column from the case.
    • Align the column to the base plate using the alignment tabs.
    • Secure with the supplied knobs.
  3. Mount the Head Unit
    • Place the head unit onto the column.
    • Open the back door and tighten the head unit knobs.
    • Connect the power and USB cables.
  4. Connect Power
    • Plug in the power cable to the booth.
    • Turn the main power switch ON.
  5. Prepare the Camera
    • Unscrew the nut and remove the camera cover.
    • Power on the camera, then replace the cover.
Ready to Use: Your Helio Posh is assembled and ready for operation. To pack up, reverse the steps above.
↑ Back to top

2. iPad Installation

  1. Insert the iPad
    • Place the iPad into the enclosure.
    • Press gently so it makes full contact with the Sapphire glass.
  2. Insert the Charging Cable
    • Connect the charging cable to the iPad.
    • Align and secure the cable so it doesn’t obstruct the enclosure.
  3. Secure with Wing Nuts
    • Align the screws on all sides and attach the wing nuts.
    • Tighten evenly to hold the iPad in place.
  4. Adjust Pressure Screws
    • Tighten until there’s even, consistent resistance (prevents dead spots).
    • Do not overtighten.
  5. Organize the Cables
    • Tuck loose cable to the side to keep it out of the way.
    • Feed the USB-C power cable through the designated port.
  6. Final Touches
    • Tighten the rear locking screw.
    • Test the touchscreen to confirm there are no dead spots.
↑ Back to top

3. LCD Display Setup

Resolution Tip: For a full-screen fit on the vertical LCD, use videos at 540×1920.
  1. Prepare the USB Drive
    • Insert a USB drive into your computer.
    • Create a folder named playlist (must be exact).
    • Copy your video files into the playlist folder.
  2. Connect to Mini PC
    • Insert the USB drive into the Mini PC USB port.
  3. Optional: Wireless Keyboard
    • Insert the keyboard receiver into the Mini PC.
    • Use it to navigate menus.
  4. Configure Media Dashboard
    • Ensure Mini PC is connected to Ethernet or hotspot.
    • On iPad: Settings > Wi-Fi > Ethernet → Manual IP:
      • IP: 192.168.10.99
      • Subnet: 255.255.255.0
  5. Access Dashboard
    • Open browser → type at.loo.
    • Select your folder and click Start.
  6. Slideshow Settings
    • Adjust transitions, colors, etc.
    • Paste your photo booth gallery link if needed.
  7. Wi-Fi Setup
    • Use keyboard to connect Mini PC to Wi-Fi if required.
↑ Back to top

4. Direct Printing Setup

  1. Load Media
    • Install printer paper & ribbon (see printer guide).
  2. Connect USB & Power
    • USB cable → Printer
    • Power cord → Outlet
  3. Flare Specific
    • USB → Printio port
    • Power cord → Power strip
  4. Posh Specific
    • USB → bottom port
    • Power cord → Outlet
  5. Verify Ethernet
    • Check iPad settings for Ethernet under Wi-Fi.
    • Replug cables if missing.
  6. Test Print
    • Visit Printio.dolo in browser.
    • Confirm printer shows (e.g. DNP 620).
    • Run a test print.
  7. Photo Booth Software
    • Open your software (e.g. Photo Flick).
    • Add printer & templates.
    • Re-add printer if error appears.
Note: Always use recommended media and keep firmware/software updated.
↑ Back to top